What is a Cash & Carry marketplace?
CashCarry.in is India’s premier B2B marketplace dedicated to wholesale and cash & carry trade. We connect retailers, restaurants, resellers, and businesses with a broad selection of quality products sourced directly from trusted suppliers across India. Our platform combines advanced logistics and fulfilment services to provide efficient, cost-effective bulk purchasing solutions nationwide.
Who can shop from your marketplace?
CashCarry.in is exclusively designed for businesses — including retailers, wholesalers, caterers, restaurants, and online resellers. Our platform welcomes business customers of all sizes, from small neighbourhood shops to large distributors. Individual consumers without a registered business are not eligible to shop on CashCarry.in.
What are your operating hours?
CashCarry.in operates online 24/7, allowing businesses to browse and place orders at their convenience.
Customer support is available during standard Indian business hours:
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday and Sunday: Closed
Please note delivery or collection times may vary depending on suppliers, your location, and logistics partners.
Where are you located?
CashCarry.in is an online wholesale platform serving businesses throughout India. Our registered office is in Mumbai, Maharashtra. We collaborate with local logistics providers for nationwide deliveries and efficient distribution.
Do I need a membership to shop?
Yes, CashCarry.in is a B2B wholesale platform requiring free registration. It’s designed for verified businesses such as retailers, wholesalers, caterers, and resellers. You will need to provide business details during sign-up. Once approved, you’ll gain access to wholesale pricing and a wide product range.
Ordering & Purchasing
How do I place an order?
Orders are placed exclusively through our website:
- Create a business account on CashCarry.in.
- Browse our extensive product catalogue or supplier listings.
- Add your chosen products to the cart.
- Review your order before checkout.
- Complete payment and enter shipping details.
- Receive an order confirmation and prepare for delivery or collection.
If you need help, our support team is happy to assist.
Is there a minimum order amount?
No minimum order is required. Buy as much or as little as your business needs.
Can I reserve stocks?
We don’t offer stock reservation. High-demand products sell quickly, so we recommend ordering promptly to secure availability.
What payment methods do you accept?
We offer secure payment options including:
- Bank Transfer: Pay directly into the supplier’s business account. Payment confirmation is managed between buyer and seller.
- Online Payment Gateway: Secure card payments via our trusted gateway, with instant confirmation.
Invoices are issued automatically depending on payment method chosen.
Do you offer bulk discounts?
Rather than traditional bulk discounts, we provide a Loyalty Program rewarding your ongoing business:
- Free account registration with access to wholesale prices
- Earn loyalty points on every order
- Redeem points for discounts on future purchases
Shipping & Delivery
Do you offer delivery services?
Yes, CashCarry.in delivers throughout India. We offer:
- Nationwide delivery covering all major cities and towns
- Flexible options based on order size and location
- Fulfilment partnerships for fast, reliable shipping
- Specialised services tailored to businesses in retail, hospitality, and distribution sectors
What are the delivery charges?
Delivery fees depend on your order size, product volume, and delivery location. Exact charges are displayed at checkout for transparency.
How long does delivery take?
Delivery times vary by product and location. Estimated times are shown on product pages and during checkout.
Can I track my delivery?
Yes, tracking details are provided for all dispatched orders, allowing you to monitor your shipment in real time.
Do you ship outside India?
Currently, we focus on Indian deliveries. For international enquiries, please contact our support team.
Products & Inventory
How often is your stock updated?
Our stock levels update in real time to reflect current availability and pricing.
Can I request products not listed?
If you need a product not currently on our platform, submit a request and we’ll try to source it through our supplier network.
Are products sold individually or only in bulk?
Most products are wholesale bulk packages, but some items may be available individually depending on supplier packaging.
Do food items include expiry or shelf-life details?
Yes, all food products include clear expiry or best-before information to help you manage inventory.
How do you ensure product quality?
We work only with verified, reputable suppliers. All sellers are vetted for registration and compliance. Our platform uses automated checks and AI tools to minimise errors and maintain accuracy.
Accounts & Payments
Do I need an account to shop wholesale?
Yes, a free business account is required. Registration is exclusive to verified businesses.
Can businesses set up credit accounts?
CashCarry.in operates on a prepayment basis for transparency and speed. Some sellers may offer credit terms individually; contact them directly to discuss.
How can I view my purchase history?
Purchase history and invoices are accessible through your account dashboard.
Are invoices provided for every purchase?
Yes, invoices are automatically generated for all transactions.
Returns & Refunds
What is your return policy?
Returns are accepted in line with supplier policies. Contact customer service for details.
Can I return partial quantities?
Partial returns depend on the product and supplier terms.
How are refunds processed?
Refunds are processed promptly after returns are approved.
What if I receive damaged or incorrect items?
Report any issues immediately to our support team for swift resolution.
How long do returns take to process?
Return processing times vary; we aim to complete all as quickly as possible.
For Business Customers
Do you offer B2B pricing?
All prices on CashCarry.in are wholesale rates exclusive to business customers.
Can I apply for a business account?
Yes, sign up via our registration page. Approval typically takes 1-2 business days.
Are there special terms for restaurants or resellers?
We offer tailored services and fulfilment options to meet the specific needs of hospitality and reseller businesses.
Do you provide purchase reports or analytics?
Business accounts can access purchase histories and order reports via their dashboard.
Is there a loyalty or rewards program?
Yes, our Loyalty Program rewards repeat orders with points redeemable for discounts.
Support & Contact
How can I contact customer service?
Contact us via email, phone, or through the live chat on our website during business hours.
What should I do if I have a complaint?
Reach out to our support team for prompt assistance and resolution.
Do you offer support in multiple languages?
Currently, support is provided primarily in English and Hindi.
Where can I find your terms & conditions?
Our full terms & conditions are available on the website footer link.
Is there a live chat or hotline for urgent inquiries?
Yes, live chat is available during business hours for immediate support.
